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Personal shoppers at your service

Personal shoppers at
your service

Receive real-time support for your shopping journey

Get answers to your questions faster than ever with an LG Shopping Expert, only one click away.

 

Your LG shopping experience is simpler than ever. Easily navigate through your questions with instant support that is personalized to your needs no matter where you are in your journey.

Chat

What is the LG Shopping Expert chat service?

Our LG Shopping Expert chat service connects you to real-time assistance for all your LG-related questions, wherever you are in your shopping journey. LG Shopping Experts are available Monday – Friday 10:00 AM – 8:00 PM ET (excluding holidays) to guide you through any questions related to products, features, promotions, payment options, and more.

Shopping

How do I connect to an LG Shopping Expert?

Conveniently located at the bottom right of your page, an LG Shopping Expert can be accessed at any point throughout your shopping journey on LG.ca. Simply click on the icon, select the best prompt to direct your question, then chat with a specialist who can guide you through your questions.

Benifits

What are the Benefits?

Through instant and personalized support, LG offers expert advice when you need it. If you’re shopping for a new product, an LG Shopping Expert can answer your questions on product features, payment options, and advise on any available valuable promotions that you can take advantage of.  An LG Shopping Expert can also help you troubleshoot through any concerns with existing orders or help you with product support for a complete and seamless shopping experience.