Experience

LG Membership Information

The LG Membership is subject to the LGE Service Terms of Use and Privacy Policy, below. In addition, the following terms apply to the membership benefits described on this page:

¹As a new LG Member, you will receive a one-time $50 Welcome Coupon to redeem on the LG.com/ca online store when you spend $500 or more before taxes and fees. One coupon issued for each new LG Member account registered on LG.com/ca from 14 September 2023 in accordance with our Terms and Conditions. Welcome Coupon is valid for all products and accessories available for purchase online on LG.com/ca. Coupon is valid for 90 days from the date of issue. Welcome Coupon can be redeemed only once, and it will not be reissued for any reason such as partial or full return and cancellation. Voucher code must be applied to check-out page to redeem offer. Offer may not be used in conjunction with any other offers. Services offered are subject to change without notice.

²Free basic installation for LG Members using connectors supplied with appliances, excludes alterations to your home, including carpentry, plumbing, or electrical work. For LG members who purchase a dryer, vent and steam connection will be provided at no cost. For LG members who purchase a washing machine, water hose connection will be provided at no cost. However, LG Members should prepare new parts (e.g. water hose, vent) prior to the delivery. Appliance will not be installed if there is no pre-existing power, connection or required parts available at time of delivery. Product packaging will be removed. Cost of any additional services including but not limited to installation of a new waterline shall be borne by the LG Member. For more info click on our Terms & Conditions of Purchase. Services offered are subject to change without notice.

³On the delivery date, LG agrees to haul away LG Member’s old appliance at no extra cost (excluding TVs, microwaves, vacuums, commercial appliances, refrigerators wider than 36" and accessories). To qualify for this service, the old appliance must be the same appliance type and in the same space as the new one being delivered. The old appliance must be empty and disconnected from electricity, gas and/or water hookups. No obstacles can be in the path of removal including but not limited to furniture, narrow doorways or stairways, toys, pets, snow, ice, etc. LG will not disassemble old appliance prior to removal.  LG may, in its sole discretion, refuse to deliver and/or haul away your appliance if it deems the conditions are too hazardous. For more info click on our Terms & Conditions of Purchase. Services offered are subject to change without notice.